June 2, 2021

Being a Good Listener is More Important than You Think

By being a good listener, you are able to build meaningful relationships with people. Learn more in this blog post

Communication is more crucial than ever in today's high-tech and high-speed society, but we seem to spend less and less time genuinely listening to one another. Genuine listening has become a precious commodity—a gift of time. It helps build relationships, the resolution of difficulties, assurance of understanding, solving problems and much more.

Effective listening at work means fewer mistakes and less time wasted. It aids in the development of resourceful, self-reliant children who can solve their own difficulties at home. Friendships and careers are strengthened by listening.

Listening indicates that you care about the individuals with whom you work. It helps to establish rapport and shows that you are interested in what others have to say. Listening is a reciprocal skill that leaders may model; when you are a good listener, others will likely to listen to you more closely as well.


3 ways to become a better listener

1. Be attentive

When you have made eye contact, relax. You don't have to stare at the other person. You can look away now and then and go about your business as usual, what matters is that you pay attention.

2. Wait for the speaker to pause before asking questions.

Of course, if you don't understand something, you should ask the speaker to clarify it for you. Wait till the speaker stops before interrupting. Then say something along the lines of, "Take a step back for a moment. I didn't understand what you just said…"

3. Mirror the speaker and show them that you listen

Reflect the speaker's feelings to show that you understand where they're coming from. "I'm sure you're ecstatic!" "You've been through a hellish ordeal." "I can tell you're worried." If the speaker's emotions are veiled or unclear, it is sometimes necessary to paraphrase the message's content. Or just nod and show your understanding through facial expressions and an occasional "hmmm" or "uh huh."


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